Refund policy our services
We do offer not refund our services as we offer free trial for our support both for premium and basic support services. We want all our customers to try before you buy and then if you have with our services you but a package 1 month up to 12 month without any binding agreement.
Refund policy our media boxes
We offer 1 year warranty for our Android tx3 mini and TVIP 605. The warranty applies to manufacturing faults and not incorrect handling like poring liquid into the unit, dropping it to the floor etc. If a unit fails you need to send pictures i high resolution showing the box without visible damage. If you. box fails you contact us and we will send you address to where you send the damaged unit, then we will send you. a new unit if its not possible to repair easy like software redo.
Terms & Conditions
We offer a free trial for all our support services before you decide to buy a package. For media boxes normal delivery time for the Android box is 1-2 weeks but in case of force majeure prolonged delivery time is not compensated by us.